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Drink Exo · Customer care

Track your order

Check the status of your Drink Exo order with the order number from your confirmation email and the billing email address used at checkout.

Find your order

Your order number is in the subject line of your confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

How tracking works

  1. Order confirmedYou receive a confirmation email with your order number right after checkout.
  2. Prepared and shippedOrders are prepared within 1 day (Monday to Friday) at our Los Angeles warehouse.
  3. Carrier trackingWe email your tracking number when available. The first carrier scan can take up to a day to appear.

Track with the carrier

Already have a tracking number from your shipping email? Enter it on the carrier named in that email:

Have an account?

Sign in to My Account → Orders to see every order and its status.

Need help finding an order?

Email contact@drinkexo.com or call +1 602-935-5012, Monday to Friday, 9:00 AM – 5:00 PM Pacific Time. Include your order number if you have it.

Good things start with a conversation.

A question about a product or your order? We’re here to help.

Get in touch