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Drink Exo · Customer care

Payment information

Drink Exo uses PayPal for payments. All prices and payments are in United States dollars (USD).

Select PayPal at checkout and follow the payment steps to authorize your order. The funding options PayPal offers depend on your account, location, and transaction; use the options shown during your payment session.

Before you pay, checkout displays the items, any applied discount, shipping, applicable tax, and final total. Payment is collected when you place your order.

PayPal processes the payment through its service. Do not send us card numbers, PayPal passwords, or other payment credentials by email or chat. PayPal handles payment information under its own Privacy Statement.

If a payment is declined or interrupted, check the message from PayPal and your payment account. If you are uncertain whether an order was placed, look for its confirmation and contact us before paying again. Share the order number, if available, without sending financial credentials.

Approved refunds are sent to the original payment method. We issue an approved return refund within 5 calendar days after receiving and inspecting the return; PayPal or your bank may need additional time to show the credit. See our Returns & Refunds policy for eligibility and instructions. For a billing question, contact us with your order number.

Drink Exo is operated by Willonix LLC. Our business address is 12539 Pine Creek Rd, Cerritos, CA 90703, United States. This is a business address, not a walk-in store. Email contact@drinkexo.com or call +1 770-231-3467. Customer support is available Monday-Friday, 9:00 AM-5:00 PM Pacific Time. Contact us before sending any return; use the address on your approved return label.

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A question about a bowl, your order, or finding the right color? We’re here to help.

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